AUTH REFERENCE

Log In To Your luckup game Account

One sign-in takes you to your slot rooms, live tables and sportsbook balance, and the wallet you linked — JazzCash, Easypaisa, SadaPay or Raast — stays with that...

Username, email or mobileReset link by SMSRemembered device trustWallet stays linkedPhone and computer sessions

Explore The Lobby Read FAQ

What Happens After You Enter Your Details

Your login runs on two checks: the username or mobile number you registered, and a password only you hold. Once both match, a six-digit code lands on your phone and the session starts on that device. Choose 'remember this device' and later sign-ins skip the code while your number stays unchanged. Forgot the password? Tap the reset link, confirm the code and

set a new one in under a minute. Five wrong attempts pause access for fifteen minutes, and our desk lifts that pause once you confirm the mobile number on the account.

PAYMENT CONTEXT

Accepted payment context for your account

Every rail we accept is a Pakistani wallet or bank route, so money moves in rupees without a currency hop. JazzCash and Easypaisa clear from your mobile wallet...

JazzCash wallet

Easypaisa wallet

SadaPay app

Raast bank transfer

NayaPay app

SIGN-IN HELP

If You Cannot Get Into Your Account

Lockouts, forgotten passwords and new handsets are the three reasons people message us. Our team sits on live chat and WhatsApp through the night, answers email within a working day, and verifies you using the mobile number already on your profile. Share the wallet you linked and we can often clear a block while you wait.

Team online

Live chat and WhatsApp

Reach us day or night from the login screen itself. Share your registered mobile number and an agent helps you reset a password or clear a pause on the account.

Email desk

Write to our help address from the email on your profile, with a short note about what happens when you try to log in. We reply within one working day and follow up until you are inside.

New device check

Moved to a new handset? We ask one extra code to confirm it is you, which keeps anyone holding an old session away from your balance on a device you no longer use.

SECURITY BASICS

How Your Account Stays Protected

We treat your sign-in as the lock on everything behind it: wallet links, balances and saved sessions. Passwords are stored as salted hashes, never as plain text, and each code that reaches...

Hashed passwords

Your password is scrambled before it ever reaches our servers, so nobody on our side reads it. Ask support for help and we reset it rather than looking it up.

Single-use codes

Each SMS code works once and expires within minutes. Requesting a fresh one cancels the earlier message, so an intercepted code cannot be used later by anybody else.

Session control

You can see where your account is signed in and end any session you do not recognise. Closing one logs that device out at once, phone or computer alike.

New-device email

When a sign-in arrives from a phone or browser we have not seen before, an email reaches your registered inbox within moments, so you can confirm it or shut it down.

Desk hours

Live chat runs through the night for Pakistani time zones, and email tickets opened after midnight are answered the next working morning by the same team on duty.

Cash-out checks

Pay-outs return to the wallet you used, and we confirm your mobile number before anything leaves the account, which keeps a stolen password from moving money anywhere.

One Login Across Phone And Computer

Your account behaves the same on a phone in Karachi and a home computer in Lahore. The lobby carries the same wallet links, the same balance and the...

Mobile browser

Log in from Chrome or Safari on your phone and the lobby opens in a single column. Wallet chips sit near the greeting so you can check your linked JazzCash before you start.

Home computer

On a larger screen the live tables can sit beside the sportsbook without crowding each other. The same password and code get you in, and your balance updates at once.

Remembered sessions

Pick 'remember this device' on a phone you own and later visits skip the SMS step. You can withdraw that permission from your security page at any time you like.

Password changes

Change your password from either device and every other session ends immediately. That one rule makes a stolen password worth very little to whoever holds it now.

Language and region

Pages load in clear English for Pakistan with amounts in rupees. If your region sits outside our supported list, the login screen says so before you enter any details.

Balance display

Your balance shows in rupees on every device, with pending wallet transfers marked separately, so you always know what has cleared and what has not yet landed.

Chat from anywhere

Chat and email work the same from either device, and an agent can view the sessions open on your account while you are still on the line with them.

What Shapes Our Sign-In Experience

Three ideas shape our account flow. Getting in should take seconds rather than screens; the details you save once should never be typed again; and anything...

Two-field entry

We ask for one identifier and a password, nothing more. A mobile number or a username both work, and the field recalls the last one used on that device.

Saved wallet links

Link JazzCash, Easypaisa, SadaPay, NayaPay or Raast once and they stay attached to your profile, so you never type a wallet number again on a device you rely on.

Rupee-first screens

Balances, pay-ins and cash-outs all display in rupees, with no conversion step hidden in the background and no separate wallet currency to work around while you are logged in.

Session visibility

A single screen lists every device signed into your account, when it last moved, and one button to end that session. You decide how long that permission lasts.

Quick recovery

Reset links reach your inbox in seconds and SMS codes within a minute, so a forgotten password costs you a short pause rather than a lost evening.

Night desk

Someone is on chat at three in the morning Pakistan time, because that is when plenty of people finally sit down and sign in after a long day.

Things People Ask About Logging In

Tap the reset link beneath the password field, enter the mobile number registered on your account, and use the six-digit code we text you to set a new password.

We send a one-time code when a sign-in comes from a device we have not seen before. Pick 'remember this device' and later visits from that phone skip the step.

Yes. One session per device, both showing the same balance. If you would rather keep it to a single phone, end the other session from your security page.

Five failed attempts pause access for fifteen minutes. Wait it out, or message live chat with the registered mobile number and an agent can clear the pause sooner.

JazzCash, Easypaisa, SadaPay, NayaPay and Raast all attach to the same login. Keeping two or more linked is fine, and you can remove any of them later.

Chat with our desk from the old number first and confirm your identity, then we move the account across so codes reach the new handset properly.